Microsoft
Microsoft Teams Phone
Productivity
Cloud calling in Teams that replaces a traditional PBX — numbers, call queues and all.
List price
From US$10 / user / month (about US$17 with a Microsoft Calling Plan)
Billing
Annual commitment
Support
Managed by Madatech
Overview
Teams Phone turns Microsoft Teams into the company phone system. It suits organisations already on Microsoft 365 that want to retire a legacy PBX without adding a separate calling app.
Key features
Make and receive external calls from Teams on any deviceAuto attendants and call queuesBring your own carrier via Direct Routing or Operator Connect, or use Microsoft Calling PlansVoicemail, transcription and call recordingOne admin console with the rest of Microsoft 365
How we deploy it
1
Plan numbering
Port numbers, design auto attendants and queues, choose a carrier model.
2
Configure
Set up voice routing, policies and devices; pilot with one team.
3
Cut over
Port in waves, decommission the old PBX, hand over runbooks.
Get pricing for Microsoft Teams Phone
We'll prepare a quote in your local currency — no commitment.